Terms & Conditions

Understanding our service agreement

Last updated: 5/12/2025

1. Agreement to Terms

By accessing and using our services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.

2. Service Description

We provide property management and cleaning services including:

  • Commercial Cleaning
  • Property Cleaning
  • Property Management
  • Keyholding & Site Visits

3. Booking and Cancellation

Our booking and cancellation policies include:

  • Advance booking requirements
  • 24-hour cancellation notice
  • Rescheduling options
  • Emergency service provisions

4. Payment Terms

Payment terms and conditions include:

  • Payment methods accepted
  • Pricing structure
  • Invoice terms
  • Late payment policies

5. Service Standards

We maintain high service standards and expect:

  • Property access arrangements
  • Health and safety compliance
  • Quality assurance measures
  • Communication protocols

6. Liability

Our liability terms cover:

  • Insurance coverage
  • Damage handling procedures
  • Limitation of liability
  • Client responsibilities

7. Contact Information

For any questions regarding these terms, please contact us at:

  • Email: mondeisec@gmail.com
  • Phone: 07940 125 381